Privacy policy

We collect information in three ways:

• Information you provide — name, email, phone number and delivery address when you create an account or place an order.
• Order activity — purchases, wishlist additions, reviews and refund requests.
• Technical data — device type, browser, approximate location and pages viewed, collected via cookies and analytics tools.

• To process orders, deliver products and handle returns.
• To send transactional emails (order updates, password resets).
• To offer support when you reach out to us.
• With your consent, to send occasional marketing emails — you can unsubscribe at any time.
• To detect, prevent and respond to fraud or abuse.

We share data only with the partners required to operate the storefront — for example, our payment processor, courier service and email provider. We never sell your personal data.

We use first-party cookies to keep you signed in and remember your cart. We may also use privacy-respecting analytics to understand which pages perform well. You can disable cookies in your browser; some site features may not work without them.

We protect personal data with encryption in transit, restricted internal access and regular security reviews. No system is perfectly secure, but we strive to follow industry best practices.

We keep account and order data for as long as your account is active and for as long as required by tax or accounting law. You may request deletion at any time by writing to us.

You can access, correct, export or delete your personal data from your account, or by emailing hello@iphbooks.com. We respond to verified requests within 30 days.

IPHBooks is not directed at children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may revise this policy as our practices evolve. Material changes will be communicated by email or via a banner on the site.