Dispatch time
In-stock orders are usually dispatched within 1–2 business days of payment confirmation. Pre-orders and back-ordered items ship as soon as they arrive at our warehouse — you'll receive an email once the order is on its way.
Delivery timelines
- Metro cities — typically 2–4 business days from dispatch.
- Tier 2 and 3 cities — typically 4–7 business days.
- Remote pin codes — up to 10 business days.
Shipping rates
Shipping is calculated at checkout based on the weight of your order and the destination. Free shipping is offered on qualifying orders — the threshold is shown in your cart when applicable.
Tracking your order
Once your order ships, we'll send you the tracking link by email. You can also view it from My orders in your account.
Undelivered or returned shipments
If the courier is unable to deliver after multiple attempts, the parcel will be returned to us. We'll reach out to arrange a re-delivery or a refund. Re- delivery may incur additional shipping charges.
Damaged in transit
In the unlikely event your order arrives damaged, please email us at hello@iphbooks.com within 48 hours of delivery with photos of the parcel and the affected items. We'll arrange a replacement or refund.